1.1 Understand what is required for competence in own work role
I have been working in the health and social industry for quite a few months. I work with elderly people, within a supported housing setting. My job role is as a ‘care assistant’. This means I am responsible for providing support to the service user’s, which includes; Personal care, I assist the service users when they are eating. I also help the residents walking around the building if they aren’t able to move freely and safety alone, I do this by moving them by either a hoist or if they are able to work somewhat they will use a walking frame and I would just walk next to them to make sure they do not fall or harm themselves in any way. In my work setting there are some residents that need help toileting, this would mean that I would assist them to get to the toilet and help with any other things they need me to do for them.
I received an induction training course when I first joined the company, which provided specialised training relating to the service users care. I receive regular supervision with my supervisor where can discuss any problems and get any support that I would need. I can also request training and my manager can highlight areas where she thinks I would benefit from further training in. I attend regular refresher courses in training, so that I am to date with the current standards required for my role.
I make sure that I treat all service users with respect and dignity, and my work practises reflect and promote equal opportunities. I have read, and understood my company’s policies and procedures, and am aware of what to do in most circumstances, and the correct reporting/ recording procedures to follow. I always work in a professional manner, and ensure all services user’s information is always kept up to date, and confidential.
Whilst at work carrying out my role in the setting, there are lots of different standards that you have to follow. These standards are...