Catamaran: Training Needs and Employee Development
Training and Development
Professor: Danielle Camacho
Most companies experiences issues with training and development on some level. There are the winners, who take on the responsibility of understanding the employees and the organizational needs for training and development, and of course there are the losers who never live up to their potential to be leaders in their field, and miss the opportunities to expand and progress. The company that I will be analyzing is Catamaran, and it was an easy choice for me since I am in the midst of the struggles that Catamaran is experiencing with their training and development due to growing pains and issues arising from the merger of two companies with completely different goals, mission statements, and approaches to the business.
Before delving into the overview of the company’s needs assessment, I would like to provide a little background on the company and where it comes from. Catamaran is a pharmacy benefits provider that links pharmacists, physicians and caregivers with prescription data to improve health outcomes, medical intellect, and technology, all while improving member health. Catamaran has gone through several mergers just in the past two years, first being a division of Walgreens, which was bought out by Catalyst Rx in 2012, only to be bought by SXC shortly thereafter forming Catamaran, Inc. The rapid growth of the company and the different cultures that were fused together caused some major issues and training gaps which continue to plague almost all of the company’s employees. I am hopeful that with time, resources, and guidance the company will find its way to being a cohesive organization which provides all of its employees an opportunity to grow both on a personal and a professional level.
Catamaran as a whole is clearly lacking in many aspects of training and development, however the Print Fulfillment department is...