I have displayed exceptional customer service when I was working at the Olympics kiosk, one day there was a long queue we had a mom come in with a baby and a crying toddler. They had to wait in line for a while as the queue was very long and the baby continued crying, I could tell the other customers were getting annoyed. I got some crayons and crackers for the toddler, and she stopped crying.
I would love to work for such a well-established and respected company, you are looking for a challenging career that will push you to reach your full potential and Ladbrokes has the best grad schemes / development opportunities that will help me do that.
I have promoted a new product when I was working at the Olympics, we had a new offer going for a meal deal and the majority of the customers were unsure about it but I explained the offer to the customers and showed them the benefits of it which lead to more and more customers purchasing it.
Greeting customers with a friendly smile and a pleasant word they make sure their shopping is processed, packed and paid for without unnecessary delays.
Explaining menu and products available if required.
Taking orders and serving food and beverages to customers.
Cash handling and using the till system.
Stock taking, following stock rotation and replenishment procedures.
Ensuring that all areas are cleaned and tidied at the end of each shift.
Dealing with customer requests and queries.
Available upon request