Organizational Structure and Team Management
Regents Online Degree Program
Fall Semester, 2013
The purpose of this paper is to analyze the current phase of a formal workgroup, how this phase was identified, individual roles within the group, what behaviors place the group participants in those roles, management’s techniques to manage group participants and its effectiveness. This paper will further explore proposed strategies of leadership to develop an improvement plan to manage the aggressor in the work environment thereby creating an environment of teamwork collaboration and support among all team players.
The phase of this group’s development has been identified as the forming or orientation phase. This phase was selected because team members were newly hired within a two week to one year period. Group members are very cordial and expresses genuine concern to be a part of the team building process. The group consists of two nurses and two certified nursing assistants (CNA). A clear bond is present among the group as they work closely together in providing care to a forty patient caseload. This bond is evident in how the group responds to the patient’s call light and provide assistance with each other’s assignment. The newly form group shares stories regarding family dynamics, education, number of years employed and previous work experience. Expectations they have been handed down by management are communicated by the nurse to the staff regarding performance expectations. The nurse manager meets with the group within the 1st week to welcome the staff on board and express her open door policy to express any concerns. The nurse with the longest period of employment orients the group regarding guidelines and welcomes new staff on board. The nurse expresses to the group that this unit is the 1st with all positions filled and possible animosity of other units as to why there are not two nurses on this unit and not...