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Coca-Cola Amatil's journey: Lotus Notes to BPOS

Beverage giant moves 8000 employees to Microsoft's hosted Business Productivity Online Suite

Jenna Pitcher (CIO), 27 August, 2010 09:34

Beverage company Coca-Cola Amatil (CCA) is halfway through the massive task of migrating its over 8000 employees from Lotus Notes to Microsoft's hosted Business Productivity Online Suite, the company revealed in a presentation at Microsoft's Tech.Ed conference on the Gold Coast this week.

The project kicked off in March and is halfway through, according to technology services manager, Steven Meek. Each employee will receive a 5GB email account, up from 300MB. Some 69 Lotus Notes servers and 700 BlackBerrys will also be factored into the equation, along with new acquisitions.

"We've made a lot of acquisitions — seven or eight companies over six years," Meek told the audience. "That was extremely challenging — we were continually migrating people across and some companies [we] acquired were running odd systems.

"It was kind of funny; some of the companies were using Exchange, then we moved them to Lotus Notes and now we are moving them back again. Recent acquisitions who were still on Exchange were relatively easy — it was just Exchange to Exchange migration."

The beverage giant's team is half way through the rollout, which is happening incrementally. Meek's team doesn’t just have to deal with technical challenges, however; senior levels have also put the pressure on.

Meek's chief information officer was asked by the CEO, for example, whether the migration could happen in two weeks. The team considered it, but the time frame was not feasible.

"We've done about 4200 employees, which is about 600GB of email and five and half million emails and calendar entries," Meeks said of the project's current state.

The data migration — documents, email and notes — was successful for most users but some were not so lucky.

"But it was quite simple to get across and...

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