The Health Service Executive (HSE) is the organisation responsible for running and maintaining Ireland's public hospital system as well as provide personnel social services to the population. It employs over 100 000 health care workers directly, and more than 40 000 additional workers in other areas. It aims to provide health care to all members of the Irish public, and maintains various centers from 8 specialised cancer treatment centres to emergency wards. HSE was formed from 10 smaller publicly held health care boards, and now controls the entire public health care system. HSE strives for expansion and modernisation of health care services provided to the Irish public in areas beyond the hospital through the development of clinical programs that target specific chronic conditions such as diabetes and heart disease (McGreevy 2011).
HSE has recently identified a significant loss in productivity associated with high levels of employee absenteeism. Employees, largely nurses and staff functioning under the title “Other patient and client care” (McGreevy 2011), are failing to turn up for appointed shifts, causing significant cost to the company.
John Hennessy, the regional director of operations has identified that the cause of this absenteeism may stem from poor employee motivation, and states that the issues facing the organisation “does have a bearing on morale levels on the front line” (McGreevy 2011). Additionally, HSE has targeted employee stress as a potential cause of absenteeism, and have begun working with stress management counselors to determine the severity of the issue.
The levels of absenteeism vary from branch to branch, averaging at 5.6%, but in some of the worse areas such as limerick, absenteeism averages at about 11.5% in problem areas, which presents a real problem to the organisation. Absenteeism is an often overlooked but very serious issue for the workforce. Absenteeism costs the Australian economy billions of dolalrs each year (HC...