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Hardware Replacement Essay

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Hardware Replacement Project Management

IT/205

Hardware Replacement Project Management

In order for our company to go forward, we need to install new hardware. The current hardware that we have will not support the new software; it is twenty five years old and outdated.   We need to install the CRM software as this will help with our customer care and the inventory problems we are suffering. Employee training should be factored into the cost. The following report will answer all questions about what needs to be done.
The project management objectives are as follows; it is an application that helps with tools, skills, techniques, and knowledge. Some of the project management activities oversee the implementation of new hardware and software on a system and organizes what needs to be done. When the results come in, the manager analyzises the data, estimates what it will cost, and acquires the material for the job, including human resources.
There are five major variables that must be dealt with when doing a project, scope, time, cost, quality, and risk.
Scope: Old hardware needs to be replaced so that it can handle the new software, front end computers, routers, printers, servers, and general networking so the stand alone laptops can be used with the new software. CRM software will be added to the system, some of the modules that we need are, warehousing, this will upgrade the entire existing inventory. This module will track the inventory information; it will create direct transactions with inventory, and allow you to check the existing inventory. The marketing module has campaign and segmentation modules that go together. Segmentation module allows you to create and maintain customer segments, for instance, groups, profiles, and categories. The campaign module allows the system to automate marketing campaigns targeted to the consumers. The rewards module allows you to create loyalty programs that will bring in new customers and keep the old customers...

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