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Denny Discrimination Essay

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Below is an essay on "Denny Discrimination" from Anti Essays, your source for research papers, essays, and term paper examples.

Denny’s Discrimination

Abstract
Denny’s is a full service family restaurant chain which is operated over 1,500 restaurants in world.   In this paper I will discuss a major class-action lawsuit that occurred.   This paper will entail a time line of the events that led to these lawsuits as well as if these events on the time line indicate escalating conflict as illustrated by Parker’s triangle.   It will also entail what actions could have been implemented to prevent these conflicts from escalating into costly lawsuits.

Denny’s is a full service family restaurant chain which is operated over 1,500 restaurants in world.   It is known for being open around the clock and selling breakfast, lunch, dinner and desert at all times.   Founded by Harold Butler in 1953 they soon expanded to 20 restaurants by 1959 when the restaurant was renamed to Denny’s.   During the early 1990s, Denny's was involved in a series of discrimination lawsuits involving several cases of servers denying or providing inferior service to racial minorities, especially black customers. In this paper I will discuss a major class-action lawsuit that occurred.   This paper will entail a time line of the events that led to these lawsuits as well as if these events on the time line indicate escalating conflict as illustrated by Parker’s triangle.   It will also entail what actions could have been implemented to prevent these conflicts from escalating into costly lawsuits.
Lawsuits that occurred.   In 1994, Denny’s settled a class action lawsuit filed by thousands of black customers which was settled for $54.4 million.   The customers claimed that they had been refused service, forced to wait longer, or pay more than white customers.   Some customers claimed that they had to pay upfront as a result of another black group who left without paying.   Several complaints had been brought up against Denny’s for discrimination prior to the 1994 incident. These events led up to the major lawsuit that occurred....

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Denny Discrimination. Anti Essays. Retrieved December 17, 2018, from the World Wide Web: http://parimatchstavki7.com/free-essays/Denny-Discrimination-187414.html