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Case 3 Essay

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Below is an essay on "Case 3" from Anti Essays, your source for research papers, essays, and term paper examples.

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PART

2

MAhIASINE PROCESSF5

Jos6's Authentic Mexican Restaurant
"Two bean tacos, a chicken bunito grande, and a side order of Spanish rice, please." lvan Karetski called his table's order into the kitchen as he prepared

the beverage orders. Business was brisk. Karetski liked it that way. Lots of
customers meant lots of tips and, as a struggling graduate student, the extra income was greatly appreciated. Lately, however, his tips had been declining.

main meal, the waiter approaches, asks if he can clear away any dishes, and takes any requests for dessert or coffee, When the entire meal has been completed, the waiter presents the bill and shortly thereafter collects payment. Josd,s accepts cash or major credit card but no checks.

Jos6's is a small, S8-seat restaurant that offers a reasonably broad range of Mexican food prepared and presented in a traditional Mexican style, It is located in New England in a mature business district on the edge of a large metropolitan area, The site is adjacent t0 a central artery and offers limited free off-street parking. The restaurant's interior decoration promotes the Mexican themet The walls appear to be made of adobe and are draped with
serapes, the furniture is Spanish-Mexican style, and flamenco guitar and mariachi alternate as background music.

Karetski feels that his relationship with the cook is important. As the cook largely controls the quality of the food, Karetski wants t0 stay 0n good terms with him. He treats the cook with respect, tries to place the items on his order slip in the sequence of longest preparation time, and makes sure to write clearly so that the orders are easy to read. Although it is not his job, he helps out by fetching food stocks from the refrigerator 0r the storage area when the cook is busy and by doing some of the food preparation himself. The c00k has been initable lately, complaining of the poor quality of some of the ingredients that have been delivered. Last...

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